1. Introduction

Welcome to Rokadiya Overseas (Company, we, us or our;). These Terms and Conditions govern your use of our services, website (www.rokadiyaoverseas.com), and any interactions with our recruitment processes. By engaging with us, you agree to comply with these terms.

2. Services Offered

We specialize in:

1. End-to-end recruitment for overseas employment.
2. Visa processing, medical examinations, and ticketing assistance.
3. Client-candidate matching as per industry requirements.

Note: We act as intermediaries between employers and candidates. Final employment terms are solely between the employer and employee.

3. Candidate Obligations

1. Provide accurate, complete, and truthful information (e.g., qualifications, work history).
2. Submit required documents (passport, certificates, medical reports) promptly.
3. Bear costs for non-refundable fees (e.g., visa applications, medical tests) unless stated otherwise.
4. Notify us immediately of any changes in contact details or employment status.

4. Client Obligations

1. Clearly define job roles, salaries, and working conditions.
2. Pay agreed recruitment/service fees as per the contract.
3. Comply with labor laws of the destination country.

5. Fees & Payment

1. Candidates: Some services (e.g., document processing) may incur fees, disclosed upfront.
2. Clients: Fees are non-refundable once recruitment is finalized (unless otherwise agreed).
3. Payment methods: Bank transfer, demand draft, or online payment (as applicable).

6. Refund & Cancellation Policy

1. Candidate withdrawals: No refund for processed fees (e.g., visa/medical costs).
2. Client cancellations: Case-by-case evaluation; partial refunds may apply if no placement is made.

7. Privacy & Data Use

Your data is handled as per our Privacy Policy. We may share candidate details with employers/government agencies for recruitment purposes.

8. Limitation of Liability

We are not liable for:

1. Rejection of visas/work permits by authorities.
2. Employer misconduct or contract breaches.
3. Delays/costs due to third-party services (e.g., medical checks, flights).

9. Intellectual Property

Website content (logos, text, images) is owned by Rokadiya Overseas. Unauthorized use is prohibited.

10. Governing Law & Disputes

Governed by Indian law. Disputes will be resolved in courts of New Delhi, India.

11. Amendments

We may update these terms periodically. Continued use of services implies acceptance.

12. Contact Us

For queries, contact:

Rokadiya Overseas

87, 2nd Floor, Zamrudpur, Opp N-115, GK-1,
Near Moolchand Metro Station, New Delhi – 110048
Phone: +91-9999788399 / 8510888399 | Tel: +91-11-41688399
Email: rokadiyaoverseas@gmail.com | info@rokadiyaoverseas.com